Terms & Conditions

Please read these terms and conditions carefully. By using this website, you indicate that you have read, understood and agreed to be bound by these terms and conditions. If you do not accept these terms and conditions, you may not use this website

 

Terms of sale:

We aim to despatch all orders within two to five working days, and the majority of orders will be dispatched within two days. All UK based orders should be delivered within 3 to 5 days after dispatch, though during peak times (Easter,Christmas, bank holidays) delivery times may take slightly longer.

 

Delivery is by Royal Mail Second Class and most orders are despatched from our warehouse within 24 hours. Royal Mail aims to deliver Second Class mail by the 3rd working day after we have despatched it.

 

These terms and conditions do not affect your statutory rights. If you have any queries please do not hesitate to contact us. We reserve the right to update or alter the privacy policy and / or online ordering / delivery terms and conditions at any time, without prior notice.

 

Collecting Orders from Our Offices

Orders placed with the option of 'Collect Order from Our Office' usually take 1-2 working days to be processed. These orders are only to be collected after receiving notification by e-mail or phone that the order is ready.

 

Orders should be collected within 10 days of notification. Orders that are not collected within 10 days will be cancelled and payment will be refunded if already paid for

 

Please note that working days are any days excluding Saturday, Sunday, and Public holidays

 

Return Policy Process:

You can return any product within the “cooling off period” of 14 days from receipt – we will offer you a full product price refund if the goods are in an unused and saleable condition. The cost of returning the goods to us will be met by the purchaser. Your payments will be refunded within 30 days after goods have been returned